I want you to turn up at the time we agreed and give your best every visit.
I want you to be pleasant and friendly and help me to be at ease in my own home.
I want to feel in control of my care and support.
I want to know the name of who is supporting me
I want you to take your time with me, be careful and patient, dont make me feel rushed.
I want you to get to know me well and enjoy meaningful conversations with me, take an interest in my life, my family, my friends, my past and my future.
I want you to focus on me when you are in my home, I dont want you to talk over me with another care worker or be on your mobile phone.
I want you to help me be safe, happy and healthy in my own home and community, using your common sense and flexibility to make this happen.
I want you to be well trained and able to support me safely, I want to trust and be confident in you when you are supporting me.
I want you to respect my privacy and keep information about me confidential.
I want you to know mw well enough to recognise when I am unwell, acting early so that I have the best chance of getting better quickly.
I want you to find out about the things that make me 'tick' and support me to maintain and find new interests and activities.
I want you to support me to live beyond my home, maintaining friendships, making new relationships and sharing my skills and interests with others.