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PCS (Personal Care Services) Ltd



Staff Portal


Click here to visit Training & Development Portal

Upcoming Events:





Afternoon Tea - Jubilee Party Edition



As you may know, on 3rd June, the wonderful Queen Elizabeth is celebrating her Platinum Jubilee and we are hosting an utterly fabulous and floral Afternoon Tea Party in her honour! See below details on Flyer. We are hoping to get as many Clients, Staff, Local Partners, Family and Friends to this honourable shindig! 👏😂


Dress Code: Fancy, Florals & Fabulous Darling! Lots of information regarding Entertainment, Food & Beverages, Sweets & Treats, Games and much more!!


Could this be the BEST Tea Party we have ever hosted? 🥳



Visit Facebook Event

Free Counselling Service available



Are you struggling with the pressures of work or balancing your home life? Do you need someone to talk to about the current situations or a passing of a Client?


To help support Staff both inside and outside of work, we have sourced an External Counsellor – Jaime Ross.


Jaime can be contacted for support for the following;

- General Health & Wellbeing

- COVID-19 Anxiety

- Stress Management

- Bereavement of a Client, Friend or Family Member

- Mental Health issues

- Relationship advice


We are providing this service free of charge to all Care Staff and it is strictly confidential between Jaime and yourself. To arrange an initial consultation, please use the Buttons below to contact Jaime via Phone or Email.



Call Jaime
Email Jaime
View Annual Counselling Service Report

PCS Staff Voice



We believe to be able to grow as a Company and an Employer, it is extremely important to have your input and how you feel we can improve our services for both Clients and Staff.


Constructive feedback is truly welcome and can be completely anonymous should you wish. Purposely negative or derogatory comments will be dismissed.


Complete Staff Voice Feedback Form

Important Documents & Forms



Use the buttons below to download the required documentation or to access the required online form



Staff Handbook (updated 2021)
Online Holiday Request Form
Online Appointments Form
Online Recommend a Friend Form
Online Fuel Reimbursement Form

Policies and Procedures



Use the buttons below to read or download the necessary Policy and Procedure. Any other Policy and Procedure can be requested at any time by contacting the Office.


Double Up Home Care Policy & Procedure
Dementia Policy & Procedure
Changes in Health State Policy & Procedure
Alcohol & Drugs Policy & Procedure
Whistleblowing Policy & Procedure
Mobility Policy & Procedure
Absenteeism Policy & Procedure
Grievances Policy & Procedure
Disciplinary Policy & Procedure

Organisational Structure



Click the image to enlarge


If you have any questions, do not hesitate to contact the Office.








Contact Office

Cut-Off and Pay Dates 2022



Cut-Off and Pay Dates are subject to change at any time.


For any more information, you can use the button below to contact Nicola via Email.











Contact Nicola

Training Courses and Schedule



See below our current Weekly Training Course Schedule.


Other Courses also available:


- NVQ Levels 2, 3 and 4 (Team Leading)

- End of Life Care

- Equality and Diversity

- Peg Feeding

- First Aid at Work

- Grid 3 Software

- Autism Awareness

- Epilepsy Awareness

- Parkinson's Pump

- Shaving and Grooming

- ME Awareness

​- Cancer Champions

- British Sign Language (Coming Soon)


Our In-house Trainer David will contact Staff individually regarding their continual Training and Development. Should you wish to book onto any of our courses, you can contact David using the button below.


Visit Training & Development Portal

PCS (Personal Care Services) Ltd



West Lancashire Investment Centre, Maple View, White Moss Business Park, Skelmersdale, Lancashire, WN8 9TG.

Tel: 01695 553930 | Email: enquiries@personal-careservices.co.uk

CQC Registration No.: 1-102477663




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